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Our Approach

It is easy for a metal stockholder to say that they are different but can such bold claims be substantiated? In Smiths Advanced Metals case, the answer is most definitely yes!

Smiths Advanced Metals operates around 8 dedicated mission statements. Many of these statements which are facts about how are busy is structured and performs, are totally unique to us. Essentially we can demonstrate why, for example our quality systems are so good, or why our supply chain is so efficient.

To find out more simply click on one of the numbered category buttons below:

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Structure

#7 Local Service Centre Network

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Why are so different?

We want to know our customers and invest heavily into local service centres to ensure that your business is fully supported in terms of product and expertise

Recognising our customers' requirements is critical. Being local affords us the opportunity to build stronger relationships with our customers. Many stockholders in our sector operate on the basis of a single, large stockholding with national supply. Our philosophy is somewhat different. It is important to us that we understand your product and supply needs and believe the best way to do this is the build an effective, long-standing relationship with you.

Achieving this at local level has numerous benefits. We are always available and visible to our customers, our reaction times are quicker and if need be, we can arrange meetings quickly to discuss your requirements.

Better order fulfilment

Smith Metal Centres prides itself on our diverse product range and our ability to provide our customers with the products they need. We do not operate on a 'make do policy' - we stock over 8000 different products which is reflective of how important it is to us that you receive the right material for the job in hand. As our entire service centre network is fully integrated, we offer excellent order fulfilment for the stock products you are sourcing and lead times are impressive due to our close proximity. We also provide our own transport services from these service centres, so not only is material availability on your doorstep, we can deliver quickly too. Each location is fed from our Biggleswade central hub on our trunkers on a daily basis.

For more information about Smiths Advanced Metals and to receive a competitive quotation for your business, please  CLICK HERE  to contact us.

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